Dutch Customer Service Representative Part-time

Our client's project is one of the largest e-commerce websites in the Netherlands. Also, it is the market leader in the field of online sales of books, entertainment products, electronic devices, and toys. Visitors of the online department store have access to over 6 million products with just one mouse click, including new and secondhand Dutch and international books, music, DVDs and games, notebooks, software, mobile phones, LCD and plasma televisions, e-readers with tens of thousands of e-books and a photo album service.

 

Your profile:

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• Listen to customers’ questions and concerns, and provide

• answers and solutions;

• Troubleshooting regarding orders, deliveries, payments and

• returns;

• Point of contact for external sellers;

• Provide information about digital products;

• Escalation and rerouting of issues to other departments.

 

We offer: 

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⦁    The pleasant and inspiring working atmosphere 

⦁    Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation 

⦁    Professional development and a clear career path 

⦁    Training & development opportunities 

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