Danish Digital Marketing Optimisation Specialist 

The main purpose of the role is to act as an expert in Ads campaign optimization. As part of a larger international team, the Marketing Optimization Specialist will work in close contact with Account Leads to find ways to improve the results of Premium clients. It is a very technical role where market knowledge and the ability to collect, analyze and manipulate large amounts of data are of very high importance.

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Responsibilities:

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• Respond to inbound customer requests, documenting relevant case information

• Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)

• Respond appropriately or escalate customers to higher tiers of support as defined and documented

• Collaborate with other technicians to resolve or properly close help tickets

Requirements:

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• Demonstrated capacity for critical thinking, analysis, and attention to detail;

• Strong work ethic, with the ability to work well both independently and within the context of

• a larger team-oriented environment;

• Technologically savvy;

• The ability to learn, retain and apply large amounts of product, process and policy

• information.

• Knowledge of Excel tool:

• Knowledge of DM tools

 

Offer:

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• Competitive Base salary, Language Premium, Yearly performance bonus: 5% of annual base salary

• Meal allowance, WFH/Transportation Allowance

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